Why online event registration is a must

Why online event registration is a must

Whether you organise conferences, stakeholder meetings, open days, employee engagement events or anything in between, using an online event registration tool makes your life so much easier.

Online event registration tools allow you to easily keep track of delegates, before, during and after your events.  Helping attendees confirm attendance, find out necessary information, be informed of any last-minute changes, and be easily checked in, all as part of the same service. This makes managing your event a whole lot easier.

Today’s delegates want an efficient service and an easy experience – by reducing the time they spend registering for your event and finding out essential information about it, you improve customer satisfaction, making guests far more likely to attend your next event.

Have you considered using an online event registration system for your next event? Online registration systems offer are many advantages to event organisers.

When it comes to organising events and communicating with your delegates, event registration systems can help make things as simple as possible for your guests. Here are just some of the advantages:


It is easy to lose track of who has been invited, changing RSVP statuses, special requests and ticket dispatch. What should be a simple process for organisers and guests alike can quickly become overwhelming and can descend into chaos.

By using an online event registration tool, you eliminate this confusion and instead introduce a streamlined process.



The bugbear of any event organiser is the torrent of questions that get passed their way. Even if the questions are easy to answer, responding to delegate queries, particularly for large scale events, can be extremely time consuming.

By consolidating all helpful information about your event into one, simple to use online space, such as an app or website, you can significantly reduce the number of queries – as a result, your team has more time to concentrate on the logistics of the event itself.

This also goes for any last-minute changes. Although late changes can be the stuff of nightmares for event organisers, good online event registration systems should allow you to easily communicate with your guests with ease. So, if there’s a change of venue a couple of hours before the event, this doesn’t have to end in a fiasco!


easy check-in

As event organisers, you will probably be all too aware of how long check-in can take. Guests may have forgotten their tickets, their names may not appear on the list, or the check-in system is too old fashioned to function (we’re looking at you, spreadsheet users).

With good online event registration systems, guests can be checked in with the touch of a button. If your event is ticketed, you can easily generate QR codes which guests can display via their mobile phones – no more fumbling around for lost paper tickets! This greatly reduces wait time and keeps up momentum for the event itself.


Are you thinking about using an online event registration system for your next event? Find out more about our clever online registration system, Delegate Manager, or get in touch with a helpful member of our team – ask us anything, we’re here to help you!

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Why online event registration is a must
Written by Graham Stewart

Head of Digital & Emerging Technologies at 20/20 Productions

20/20 Productions Europe Ltd
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